Petsurge.com Pet Outfitters respect your right to privacy. We may change or add to this privacy policy at any time without notice, so we encourage you to review it periodically. Petsurge.com reserves the right to vary this policy state by state as required by law. By purchasing our products or using our services or website, you consent to the collection, use and disclosure of your personal information in accordance with the following privacy policy.

This privacy policy will tell you:

WHAT INFORMATION DO WE COLLECT? Consumer Information

We receive and may keep information voluntarily given to us when you decided to make a Petsurge.com purchase, register on a Petsurge.com website, take part in a special promotion, or provide any other information or unique preferences to better serve you. This information may include:

Any other information that Petsurge.com may voluntarily collect from you from time to time on its website or through alternate means

It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipients consent to our use of their personal information for these limited purposes.

Information from Other Sources

We may receive information about you from other sources such as updated address information. This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials.

Use of Cookies and Other Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit one of our websites. You may be familiar with the term "cookies." These cookies may be placed on your computer when you click on Petsurge.com e-mail, banner, or on the site directly. We use this information to understand how users navigate to and around our websites, view product pages, access content and make purchases.

ONCE INFORMATION IS RECEIVED, HOW IS IT USED AND/OR SHARED?

Within PETSURGE.COM

Information we collect from you may be shared between all points of contact within Petsurge.com and its subsidiaries. We use this information to offer you special offers, new products, and services and may share your information with sister companies. In addition, Petsurge.com may use such information to:

Retention of Personal Information

Petsurge.com retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.

HOW TO CONTACT PETSURGE.COM

Postal Mail

If you do not want to receive promotional mail from Petsurge.com via postal service, send a letter stating this with your name and address to service@petsurge.com, or to our mailing address below.

E-mails

When you fill out one of our forms or other requests for information, you may choose to receive e-mail that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you e-mail to help us learn more about you and your preferences. If, after you have shared your e-mail address with Petsurge.com, you decide that you do not want to receive e-mail from Petsurge.com, you have several options to let us know of your preferences:

As it relates to questions you might have about our Privacy Policy or if you have a concern that Petsurge.com may have failed to adhere to this Privacy Policy, e-mail services@petsurge.com , or write us as follows:

Petsurge.com Pet Outfitters
c/o Customer Information
123 Calle Amistad #18203, San Clemente, CA 92673

You may also contact us in any one of the above ways to request access to or correction or update of your personal information.

MISCELLANEOUS

Our Policy on gathering information from and communicating with children online

We recognize the unique privacy concerns regarding children. Pursuant to COPPA guidelines, we do not knowingly collect personally identifiable information online from children under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information without their consent, please contact us by e-mail at services@petsurge.com, or at the address listed above, and we will remove the information about the individual from our marketing database.

What happens if I hit a link to another site from a Petsurge.com?

Our websites may offer links to other sites. Other sites have their own terms of use and privacy and security policies. Petsurge.com is not responsible for how such third parties collect, use or disclose your personal information. If you choose to visit one of these sites, you may want to review the policies that govern that particular site.