Shipping Rates
Domestic Shipping Rates (United States & Canada)
International Shipping Rates
Shipping & Handling
We Ship the item within 24 to 72 hours after the receipt of the payment. We ship the item Within 1 to 2 weeks if the order has been backordered.
(United Sates and Canada) USPS First Class Mail takes 3 to 10 days. USPS Priority Mail guarantees to deliver within 3days
(International) USPS Global First Class Mail takes 3 to 15 days. USPS Global Priority Mail delivers within 3 to 7 days.
There will be Handling Fee charged for shipping the products and returning shipment to consumers.
Shipping rates for each country can be found before you check out.
Return Policy/Refund
Petsurge.com ONLY provides “Store Credit” as refund. There will be no “CASH” refund. Consumers may change their product (Bought from Petsurge.com) to different product and different size (Within Petsurge.com). There will be Shipping and Handling Fee + Cleaning and Restocking Fee for any returned products. Fees information will be notified through e-mail of the consumers.
Return Shipping Info
123 Calle Amistad #18203
San Clemente, CA 92673
Petsurge.com is not responsible for the Item that has been shipped out.
Petsurge.com will not be responsible for the item that has been shipped out (Once the item has been accepted by the post office). Consumer will have options to buy the “Insurance” for their products.
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